Adding a Printer to your PC

Adding a Printer to your PC

Mapping History Department Printers – PC

STEP 1: Add and Configure New Printer

  • Under Start Menu, Click on ‘Devices and Printers‘ (for Windows 7) or ‘Printers and Faxes‘ (for older Windows versions)
  • Start –> Control Panel –> ‘Devices and Printers’ if not directly on menu
  • Click on ‘Add a printer
  • Click on ‘The printer that I want isn’t listed
  • Select ‘Select a shared printer by name
    • Type ‘\\\TOSHIBA Universal Printer
    • Click ‘Next
    • If an authentication prompt appears, enter your History server username (first-initial.lastname for example j.doe) and password and click OK. (Click ‘Remember my Paswsord’ to automatically log on)
    • Then it will ask you if it can install a driver. Cick ‘Install Driver.’
    • Then it will ask you a question about sharing the printer, please select ‘DO NOT SHARE THIS PRINTER
    • Final question ‘Set as the default printer’, this option is up to you and can be easily changed later

STEP 2: Test the Printer Connection (Optional)

  • On the final window after installation, there is an option then to ‘Print a Test Page’, if you are in Old Hort and wish to prove setup is working please click this.
  • Then you can go down and retrieve your test page (will be a sheet saying ‘Windows Printer test page’ with lots of gibberish about driver info).
  • Assuming you get this all is well and you can now select that printer inside applications to send print jobs.

Troubleshooting/verifying connection: If a test print is unsuccessful.  Go to ‘Devices and Printers‘ (Windows7) or ‘Printers and Faxes‘ (older Windows) in the start menu. Right click on the ‘Toshiba Universal‘ printer (or whatever it is named on your machine). Printer Properties.  Inside those properties you should be able to find the ‘Print Test Page’ and further basic diagnostic messages like ‘Printer Offline’, ‘Printer Unavailable’, ‘Out-Of-Paper’ or other messages that are useful to report if submitting an issue to IT support.

NOTE: Determining if you are 32-bit or 64-bit Operating System

  • Find ‘Computer’ (Windows7/Vista) or ‘My Computer’ (Windows XP)
  • Right-click on that, and click ‘Properties’
    • For Windows 7/Vista
      • there is a section on that main paged labeled ‘system’
      • about the 4th line down there is a property called ‘system type’
      • there it should say either ’64-bit operating system’ or ’32-bit operating system’
      • if it says nothing or is unclear, you can assume it is 32-bit
    • For Windows XP (you can almost just assume it is 32-bit)
      • On the small tab that opens there it will say near memory and processor info
      • 64-bit or Windows XP 64-bit if it is 64-bit
      • If it says nothing or is unclear, it is almost certainly 32-bit